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“Portage Country Club” Company Details
| Company Name | Portage Country Club |
| Rating | 4.0 out of 5 |
| Job Type | Part-time |
| Job Location | US |
Banquet Server Job Overview
Knowledge of menu items, accompaniments for them, and daily specials.
Serve menu items to guests in a prompt and courteous manner according to established…
What to do in Portage Country Club company Job
Portage Country Club seeks dynamic customer service-oriented Banquet servers to deliver an exemplary dining experience to our private members. We offer year-round Food and Beverage services in multiple dining settings and are host to banquets and private events, golf tournaments, swim team events, and tennis programming.
Essential Job Duties:
As a Banquet Server at Portage Country Club, you will:
- Focus on details to provide the highest quality of service to all members and guests of members.
- Strive for continuous improvement in knowledge, quality, consistency, service, products, work environment, safety, wellness, and member satisfaction.
- Maintain company culture by interacting with team members and senior staff with respect.
- Accommodate any special requests that the kitchen can deliver to the guest.
- Serve menu items to guests in a prompt and courteous manner according to established service standards.
- Note timing of meal progression and notify kitchen staff.
- Perform pre- and post-shift side work, stock service station, etc.
- Knowledge of menu items, accompaniments for them, and daily specials.
- Answer questions about our food, beverages, and other restaurant functions and services.
- Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Remove used tableware between courses and provide tableware for the next course.
- Assist runner as needed with food delivery, especially with large parties and during peak periods.
- Maintain the tidiness of the table throughout the meal and be ready and willing to assist the bus person with clearing and resetting tables.
- If you see something, say something! Report all problems and maintenance issues to your supervisor.
Physical Requirements:
- Must be able to stand and continuously move for the duration of a regular shift.
- Must be able to maneuver, bend, twist, pivot, and navigate stairs.
- Must be able to lift up to 25 lbs. or more.
Educational and/or Experience Requirements:
- Must be a fast-paced worker, able to work with accuracy and skill.
- At least one year experience working in a hospitality or fine dining setting.
- Top-notch customer service skills, strong interpersonal skills and a “customer first” mentality.
- Strong listening and communication skills.
- Demonstrated knowledge and ability to adhere to quality standards for safety, sanitation, and food handling.
- Experience with using computers and familiarity with POS systems.
- Must be available to work evenings and weekend shifts.
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