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“Wind Creek Chicago Southland” Company Details
| Company Name | Wind Creek Chicago Southland |
| Rating | 4.5 out of 5 |
| Job Type | Full-time |
Beverage Server – Casino Floor Job Overview
Must be able to deal with problems involving several concrete variables in standardized situations.
High School diploma or GED required or currently enrolled…
What to do in Wind Creek Chicago Southland company Job
Description
Job Overview
The Beverage Server shall serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facility.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
- Maintains complete knowledge of all menu items, liquor brands, beers, non-alcoholic selections, daily special products and services available in the assigned venue
- Greets guests, takes beverage orders and relays them to bartenders, effectively utilizing the POS system and PLU (Price Look Up) numbers, and utilizing the appropriate Order Call system
- The ability to garnish drinks as needed
- The ability to prepare beer, wine, and frozen drinks as needed
- Must be able to pass Responsible Service of Alcohol Test
- Complies with established policies on Reasonable Service of Alcohol
- With assistance from the Beverage Manager, assures each individual site is in compliance with WCH’s Alcohol Policies & Procedures regarding the sale of alcohol on Tribal property
- Ensures sufficient inventories are maintained to meet the needs of the beverage operation
- Ensures that all applicable reports are completed in a timely manner
- Ensures the physical condition of the premises are maintained in a safe, healthy manner
- Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards, Alcohol Policies & Procedures, and Fiscal Policies and Procedures
- Anticipates guests’ needs, responding promptly and acknowledging guests even when busy
- Other duties & responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
- High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
- Must be twenty-one (21) years of age or older
- Six (6) months related experience and/or training- preferred
- Willingness and ability to lift and carry 20lbs continuously throughout the day
- Must successfully pass job interview, including a guest service audition
- Must possess a high level of maturity, dependability, and punctuality
- Ability to speak effectively before groups of customers or employees of Wind Creek Hospitality
- Must be able to deal with problems involving several concrete variables in standardized situations
- Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
- Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASET training
- Must be able to perform basic mathematical calculations
- Willing to travel and participate in training as recommended or required
- Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Online applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Wind Creek Chicago Southland
HIT THE CAREER JACKPOT
Leading the industry as one of the fastest-growing casino resort brands, Wind Creek Hospitality has multiple properties located throughout the United States and the Caribbean—including Wind Creek Chicago Southland (slated to open in Fall 2024!).
Wind Creek Chicago Southland will be an entertainment enthusiast’s dream destination—providing Guests with world-class gaming experiences, an onsite hotel, dining, bars, an event facility, and more. With so much to do on property, there’s a wide array of departments to choose from.
We strive to not only provide a first-class experience to our Guests, but also to our Team Members. Wind Creek is a Purpose driven company and as such, we aspire to make a positive impact in the lives of people—including our Guests, our Community and most importantly, our Team Members.
Gambling Problem? Call 1-800-GAMBLER.
Privacy Policy
If you need reasonable accommodation to complete the online application, please contact the Employment Center at 708-787-8877 ext. 3984.
Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation.
© 2024 Wind Creek Hospitality. All rights reserved.
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