Billing Process Analyst – Remote Job 2024 Full Time

THE OPPORTUNITY:

We are seeking a talented Billing Process Analyst to provide financial analysis, analytical reporting, reconciliation of source data and performs requested audits and ad hoc reporting for management. The incumbent performs various complex billing functions, including but not limited to: validates accuracy of contract pricing to invoice, invoice review, audits billing source/data files, manages/researches billing disputes, manages credits due to the client, prepares Business Partner/Reseller/Hybrid billing as needed, assists with trending, supports billing launch calls and acts as liaison between Billing and all other supporting departments. The Billing Process Analyst also assists CBE/CRM with open billing inquiries and other projects that that may cross multiple business units.

WHAT YOU CAN LOOK FORWARD TO:

• Represents Billing team on product launch calls to ensure that billing processes and procedures are followed as well as that new bill codes/SKUs and product descriptions align with organizational requirements. Notifies impacted teams, i.e. Pricing, Contracts etc. of new setups.
• Engages other departments to assist with resolution of billing challenges (i.e. source file is billed incorrect, billable data is incorrect, contract data is missing/incorrect, etc.). Follows up with required teams until resolution is found and solution is implemented in Billing.
• Analyzes automated data source data and procedural documentation to identify gaps in processes, whether financial or client impacting and provides results to management.
• Analyzes and validates billing source data to ensure that billable data from billing application reconciles to vendor invoice. Identifies missed revenue opportunity or gaps in processes.
• Reviews trending Files in order to identify any anomalies and addresses issues prior to invoice delivery.
• Reports and tracks disputes with client.
• Tracks unbilled, possible back-bills or any pending items and reports financial impact to Accounting and management in order to ensure proper accruals are completed on a monthly basis.
• Prepares and analyzes Hybrid/Reseller/CUSO or other special client billing as required.
• Assists with client analysis and invoice/billing reviews.
• Collects and compiles historical billing data to assist with trending and audit.
• Assists with audit requests, both internal and external.
• Provides recommendations to management on revenue impacts (e.g., possible lost revenue, large credits or backbills).
• Prepares ad-hoc reports/analysis, as needed.

WHAT YOU’LL NEED TO SUCCEED:

• Possesses business analytics skills.
• Ability to make recommendations based on prior experience and judgment.
• Ability to implement new ideas and influence others to produce better decisions.
• Ability to mentor billing team members.
• Strong critical thinking and problem solving skills.
• Expert knowledge of MS Office (Word, Excel, Outlook) – (vlookup, hlookup, pivot tables, sumif, if, filtering, sorting, conditional formatting).
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Detail-oriented.
• Ability to identify, analyze, and resolve problems, driving solutions to completion.
• Ability to work under minimal supervision and manage/prioritize multiple tasks/projects simultaneously, while meeting deadlines.
• Self-motivated/self-starter.
• Team player.
• Ability to adapt to change and balance competing demands with a positive attitude.
• Strong organization skills.

REQUIRED EDUCATION and EXPERIENCE:

• Completion of high school, or equivalent.
• Four year degree in Finance, Accounting or related field plus two + years of prior financial experience, or equivalent training and/or experience.
• Experience in the administration of complex billing scenarios.

For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:

$53,000.00 – $66,500.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.