Broker Service Representative Job 2024 Full Time

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

***NOTE: For this role, we are seeking candidates who live in the state of California***

Position Purpose: The Small Group New Sales team serves the Sales force by providing comprehensive support in all aspects of broker/General Agent management and communications. The Small Group New Sales team provides a wide spectrum of support and services such as responding to E-Mail communications, assisting with new sale application statuses, quoting benefits and rates, provider searches and web support etc.

• Demonstrates regular, reliable and predictable attendance.

• Answers and responds to incoming calls and emails from active and prospective brokerage firms, Producers, General Agents, Employer Groups and Health Net Sales Associates

• Assists in developing and maintaining training materials to aid the team or to train new agents to the team.

• Educates brokers on use of Sales materials and fulfills supply orders following department and company guidelines.

• Maintains relevant files and legal documentation.

• Coordinates miscellaneous projects including broker meetings, Sales contests, litigation research, etc.

• Provide quarterly and annual documentation updates to Health Net’s General Agent quoting partners.

• Maintain accurate Broker and General Agent Salesforce contact information.

• Support Account Executives, Sales Assistants, and Leadership with Broker and General Agent needs in order to increase sales and market engagement.

• Other duties as assigned.

Education/Experience: High School diploma.1+ year of customer service or health insurance industry experience.

License/Certification: DOI Life Agent license within 120 days of hire.

Pay Range: $18.66 – $31.73 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act