Crisis Specialist Job 2024 Full Time

Job Summary:

The Hospital Follow-Up Program is a unique program in Colorado for suicide prevention. The Crisis Specialist will have a critical role in Colorado’s efforts to build a statewide continuum of care to prevent suicide, self-harm, and overdose. The team provides a caring contact and assistance with care coordination via telephonic and virtual encounters. This position is a Crisis Specialist who must rapidly evaluate complex behavioral health situations then develop, recommend, and support appropriate interventions. This role will act as a subject matter expert for the program and will provide comprehensive crisis intervention and de-escalation support through a culturally competent and compassionate lens.

Key Responsibilities:

• Serve as the call center team expert for triaging complex behavioral health situations.
• Provide suicide, substance use and homicide risk assessments telephonically.
• Counsel, negotiate, mediate, and intervene with callers to defuse crisis intensity and prevent harm to self or others.
• Maintain accurate and current crisis contact documentation.

Work Location:

Remote – this role is eligible to work remotely, but the employee must be in the United States.

Why Join Us:

The Department of Psychiatry provides the most up to date mental and behavioral health training. The Division of Community, Population and Public Mental Health works with multiple statewide partners to deliver care and training to thousands of Coloradans in its mission to build a more accessible, equitable, evidence-based, and excellent mental health system.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in relevant field.
• Three (3) years of experience working in a health care setting, which includes one (1) year of crisis intervention experience.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working with substance abuse, mental health, and recovery principles.
• Experience working with issues pertinent to abuse survivors.
• CAC or LAC credentialed.
• Experience in a call center environment.
• Previous experience dealing with individuals going through a mental health crisis.

Knowledge, Skills and Abilities:

• Cultural competence in working with a variety of populations.
• Effective communication.
• Ability to navigate complex healthcare systems.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Viki Manley, viki.manley@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by August 23rd, 2024.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $76,517 – $97,330.

This position is funded through a contract with the Colorado Department of Public Health and Environment.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator:

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.