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Company Name | Sbs Cybersecurity Llc |
Rating | 3.0 / 5.0 |
Job Type | Full-time |
Job Position | Remote Position |
Draft speaking contracts and ensure speakers are informed of their commitments.
The Education Manager is also responsible for the oversight and performance of…
At SBS, our leaders solve complex business problems with creativity and passion and are always eager to learn something new. We are seeking an experienced Education Manager to lead the Institute to new heights.
The SBS Institute is the education and training wing of SBS CyberSecurity, a premier cybersecurity consulting and audit firm. Our core focus is empowering cybersecurity decisions for our clients. Through the Institute, we offer 11 different banking-specific cybersecurity certifications for IT and IS professionals, educational webinar content, and perform onsite speaking engagements.
The Education Manager is responsible for oversight and implementation of the SBS Institutes strategic objectives as outlined by the SBS President and SBS executive leadership. The Education Manager is also responsible for the oversight and performance of the SBS Institutes daily operations.
Is this job for me?
If you have the following qualifications, this could be a great fit for you!
Experience in using and administering a Learning Management System (LMS) for both education and ecommerce
Outstanding customer service and problem-solving skills
Ability to work with and manage affiliate partner organizations (existing and new) to distribute educational content
Experience in coordinating live online and in-person educational events
Technologically proficient with online applications
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Daily Responsibilities
Learner Management
Provide outstanding customer service to SBS Institute learners through various communication methods.
Manage learner access to the SBS Institute LMS and other educational tools.
Ensure accurate syncing and maintenance of learner information between LMS and CRM software.
Manage correspondence to and between learners and instructors.
Learning Management System (LMS) Administration
Serve as the primary administrator and liaison for the SBS Institutes LMS.
Configure, organize, track, and update SBS Institute educational offerings in the LMS.
Manage learner enrollments, re-enrollments, transfers, completions, update materials, and approve CPE credits in the LMS.
Event Coordination
Oversee scheduling, coordination, and support of SBS Institute educational events.
Set up and support live webinars, including attendee engagement and troubleshooting.
Draft speaking contracts and ensure speakers are informed of their commitments.
Maintain internal relationships with Sales, Consulting, and other teams that contribute to educational events or content.
Partner Management
Oversee, develop, and maintain relationships with Institute partners and associations.
Increase distribution of SBS Institute educational offerings through new and existing affiliates.
Communicate regularly with partners about upcoming educational offerings.
Other Responsibilities/Functions
Coordinate with the Marketing team to ensure high-quality deliverables.
Monitor and reconcile the Account Receivables process and manage monthly partner commissions with the accounting team.
Share lead generation information with the Sales and Marketing teams.
Ensure SBS Institute key processes are documented and maintained.
Required Qualifications
Must have a minimum of two years experience managing education programs and learning management systems (or similar content platforms).
Bachelors degree in business administration or equivalent is preferred.
Must have a minimum of two years experience in a professional office setting.
Experience with scheduling and customer service preferred
Must be a team player, organized, efficient and willing to learn new concepts in a fast-paced environment.
Other Duties
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Accordingly, the employee will be expected to perform other duties as assigned. This job description is subject to change at any time.
We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty of the contractor to furnish information.
SBS CyberSecurity, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or status of protected veteran.
EEO/AA/M/F/Veteran/Disabled
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