Employee Relations Partner – Remote (GA, FL, SC, AL, TN) Job 2024 Full Time

Job Summary:

Provides Employee Relations advice, support, guidance and policy interpretation to managers and team members, at every level within the organization. Possesses the highest levels of confidentiality and embodies the company’s Code of Conduct. Responsible for managing assigned cases inclusive of investigations, climate checks, formal complaints, Ethics Hotline reports, Compliance, Team Member Guide, and Affirmative Action Administration.

Job Duties and Responsibilities:

• Advise, assist and counsel leaders in identifying and resolving employee matters, partners with all levels of management to resolve conflict.
• Performs all related due diligence events for assigned cases.
• Provides HR Recommendations for objective resolution.
• Advise, assist and counsel all team members in ER related concerns.
• Exercises sound judgement by balancing employee advocacy while minimizing risk to the organization.
• Leverages specialized knowledge to support the ER function.
• Assist with coaching, counseling and disciplinary actions.
• Serves as Employee Relations subject matter expert.
• Represents the ER function in a variety of business meetings that may include ER interviews, exit surveys, separation meetings and investigations.
• Provides purposeful and prompt follow up on ER related issues.
• Supports the HR Management team in executing and monitoring ER strategies.
• Anticipate, identify and respond to issues that indicated an unhealthy work environment, work in partnership with HR Management and HRBP team.
• Responsible for providing documentation and HR support to legal department for EEO and Ethics Hotline complaints.
• Manages specific customer complaints of discriminations, mistreatment, harassment and deceptive sales practices.
• Partners with other internal divisions such as Audit, Security and Legal.
• Interprets, advises and answers questions related to HR policies, practices and procedures.
• Coordinates ADA request and the interactive process.
• Assist with the delivery of education to management and staff to promote positive relations.
• Maintains ER reports, logs and files.
• Assist HR Management in the development of ER policies and procedures.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer supporting diversity in the workplace.

Preferred Knowledge, Skills, & Abilities:

• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR)
• Experience in the financial services industry, preferably banking
• Knowledge or experience utilizing ADP HR system

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