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“VCCS-Shared Services Center” Company Details
| Company Name | VCCS-Shared Services Center |
| Rating | 2.8 |
| Job Type | Full-time |
| Job Position | Remote Position |
Human Resources Operations Data Specialist Job Overview
Role Title Human Resource Analyst I.
Full Time or Part Time Full Time.
What to do in VCCS-Shared Services Center company Job
Posting Summary
Working Title
Human Resources Operations Data Specialist
Role Title
Human Resource Analyst I
Role Code
19091-SW
FLSA
Nonexempt
Pay Band
04
Position Number
27000333
Agency
VCCS-Shared Services Center
Division
Shared Services Center (Div)
Work Location
Botetourt – 023
Hiring Range
$45,000 – $54,000
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday – Friday
8am-5pm
8am-5pm
Sensitive Position
No
Job Description
Innovation allows an organization to make the most of every dollar spent. At Virginia’s Community Colleges System (VCCS), our compelling mission, our ambitious strategic plan and our fiscal realities challenge us to ensure that community college resources are maximized for the priority of student success and credential completion.
Nestled between the Blue Ridge and Appalachian Mountains, the VCCS Shared Services Center is centrally located to all 23 colleges in the VCCS, 43 miles from Blacksburg, VA, and a four-hour drive from Washington, D.C. A vital part of the ever-growing Roanoke Valley, Daleville is a haven for tourists and residents alike. Within an hour’s drive are the breathtaking Smith Mountain Lake, world-famous Appalachian Trail, and many other outdoor activities, including golfing, biking, and hiking. The thriving Historic City Market in downtown Roanoke and the Daleville Town Center and Performance Pavilion also host farmers markets, community and cultural events, and festivals throughout the year.
The VCCS Shared Services Center is an innovation strategy to advance the priority of student success, reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale, and improve backroom process efficiency. This work allows the VCCS to better focus resources on the students – helping them start their educational journeys, persist, and succeed.
Reporting to the HR Operations Line Supervisor, the position performs technical and consultative services in one or more functional areas of human resource management. This position will work with onboarding and offboarding services to include executing and verifying onboarding/offboarding processes and entering data into multiple HRIS systems; provide functional and procedural support, guidance, and assistance to the HR Operations Technicians; and investigate and work to resolve system issues and provide timely updates to interested parties on system functionality. Other duties as assigned.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA’s/Required Qualifications
Knowledge of:
- Basic math, telephone procedures, and standard business communications.
- Microsoft Office programs such as Excel and Word
- HRIS computer systems with an understanding of types of actions processed, how HR data is managed in an HCM system, data integrity, employee records management.
- State and federal employment practices and regulations.
- Process improvement techniques.
Skills:
- HRIS systems and Microsoft Office applications expertise
- Strong verbal communication, writing, and proofreading/editing
- Strong attention to detail.
- Organizational and follow-up skills to ensure processes are conducted smoothly and timely.
- Advanced customer service.
- Critical thinking and analytical thinking
- Proven problem-solver
Ability to:
- Take ownership to investigate and resolve system and customer issues with a sense of urgency
- Enable internal (team members) and external (College HR resources) customers to succeed through training and creation/maintenance of job aids and other resources
- Manage, track, and complete several projects or tasks simultaneously and meet deadlines.
- Communicate effectively with leadership regarding status and needs
- Work in a fast-paced environment with multiple customers and priorities.
- Apply knowledge of human resource principles and practices, including federal and state laws and regulations applicable to work.
- Provide accurate and timely analysis of a variety of data.
- Work flexible hours as needed.
- Travel to the System Office or other colleges for training and meetings.
- Produce documents and reports as needed.
- Organize and maintain employment files.
- Ensure user data is accurate and updated in multiple HRIS systems in an accurate and timely manner.
- Maintain confidential Information in a secure and sensitive manner
- Analyze issues and recommend actions.
- Work independently, as well as a team member.
- Work effectively with a wide range of constituencies in a diverse community
Minimum Qualifications:
- Experience handling multiple administrative tasks/assignments at one time
- Multiple years of Customer service experience
- Previous experience in data entry
- Advanced experience with MS Office
- Experience managing system processes and data integrity within Enterprise HRIS systems
- Experience with State and Federal laws related to employment
- Experience in Human Resources
- Experience in delivering one-on-one and/or group training
Additional Considerations
Additional Considerations:
- Experience with DHRM and VCCS hiring policies and procedures
- Experience working in a higher education environment
- Process improvement experience
- PHR, SPHR and/or SHRM-CP, SHRM-SCP
- Knowledge of SQL and/or HTML programming
- Shared Services or call center experience
- Considerable experience assessing and delivering solutions
- Working experience in an everchanging, evolving environment
- Creating/maintaining training resources such as SOPs & job aids
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Less than 5%.
Posting Detail Information
Posting Number
CLS_3221P
Recruitment Type
General Public – G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/09/2024
Job Close Date
08/25/2024
Open Until Filled
No
Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Hybrid telework available.
Sponsorship will not be offered for this position.
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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