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“US Centers for Medicare & Medicaid Services” Company Details
| Company Name | US Centers for Medicare & Medicaid Services |
| Rating | 4.0 / 5.0 |
| Job Type | Full-time |
| Job Position | Remote Position |
IT Product Manager Job Overview
This is a remote position; however, the position reports to a CMS Office on a periodic basis.
Formulates and tracks measures of success.
What to do in US Centers for Medicare & Medicaid Services company Job
Duties
- Engage with customer agencies to perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services, or strategies.
- Work with agency partners to refine functional requirements and translate functional requirements into user stories and technical specifications.
- Lead technology project/s to provide a unique service, platform, or product.
- Provide input to the research, design, development, and delivery of new and existing products.
- Leverage data and feedback across products and across the organization to generate actionable insights and inform product direction.
- Define customer and stakeholder needs and constraints, clarify objectives, develop resource requirements, and make appropriate trade-offs between resources, priorities and schedule.
Requirements
Conditions of Employment
- You must be a U.S. Citizen or National to apply for this position.
- You will be subject to a background and suitability investigation.
- This is a remote position; however, the position reports to a CMS Office on a periodic basis. Requirements to report to the office will vary and can be discussed at the time of interview.
Qualifications
This job will close when 150 applications are received, which may be sooner than the closing date.
Subject Matter Experts (SMEs) will evaluate the first three pages of work experience in your resume based on the four competencies below. You must have at least one year (52 weeks) demonstrating accomplishment of each of the duties and competencies. You must list the start and end dates (month and year) for all relevant experience within the last 10 years. Your qualifications will be evaluated on the following required competencies.
Meet all Four (4) Required Competencies:
OUTCOME DRIVEN: Defines objectives focused on meeting organizational goals. Formulates and tracks measures of success.
USER CENTRIC MINDSET: Serves as the user advocate to synthesize needs into actionable tasks to develop products and services.
PRODUCT MINDSET: Continuouslybalances business and user needs with strategic goals. Defines product priorities and tasks. Leads a cross-functional product team that delivers value iteratively to users.
COMMUNICATION AND COLLABORATION: Owns the product vision, crafts the narrative, and tells the story. Translates concepts between technical and non-technical audiences. Collaborates across cross-functional teams to achieve common goals.
In addition, applicants must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
- Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: Yes-American Federation of Government Employees, Local 1923
Tour of Duty: Flexible
Recruitment/Relocation Incentive: Not Authorized
Financial Disclosure: Not Required
Remote Positions at CMS: This is a remote position; however, the position reports to a CMS Office on a periodic basis (e.g. 1-2 times per year). Requirements to report to the office will vary and can be discussed at the time of interview. As such, your pay will be based on your home address. For more information on locality and pay scales, please click here. Your worksite must be within the United States and you must adhere to all regulations and policies regarding remote work at CMS and in the federal government, including the signing of a remote work agreement.
All current or former federal employees should upload a SF-50: Notification of Personnel Action.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM’s Career Transition Resources website at www.opm.gov/rif/employee_guides/career_transition.asp.
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Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The technical qualifications for this position will be evaluated by subject matter experts. Apply only if you meet the qualifications.
Resume Review
Subject matter experts will review the first three pages of your resume to determine your technical qualifications for your chosen role(s) based on the required competencies. This is a pass/fail process.
Practical Assessment
Your response to the practical assessment will be used to measure your depth of knowledge in relation to the required competencies for the position. If you pass the practical assessment you will have at least one qualifying phone interview with a subject matter expert.
Qualifying Phone Interviews
If the subject matter experts determine that your resume reflects the required competencies, you will have at least one phone interview to further assess whether your experience meets the required competencies for your chosen role(s). You may meet with more than one subject matter expert for a determination to be made.
Ranking and Preference
Preference will be applied to applicants who move forward after the qualifying phone interviews.
Future Consideration
If you are not selected for this position you may be considered for similar positions at the agency for up to one year from the date the certificates are issued.
All current or former federal employees should upload a SF-50: Notification of Personnel Action.
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Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
Only the first 3 pages of your submitted resume’s work history will be reviewed.
Uploading your resume as a PDF will ensure the reviewer is looking at the same first 3 pages of work history you intended.
All applicants must submit a resume.
Note: Feel free to use your preferred resume, but ensure that the qualifications for this job are reflected in the first 3 pages of your resume’s work history.
Additional Forms REQUIRED Prior to Appointment:
- Optional Form 306, Declaration of Federal Employment and the Background/Suitability Investigation – A background and suitability investigation will be required for all selectees. Appointment will be subject to the successful completion of the investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a reinvestigation or supplemental investigation may be required at a later time. If selected, the Optional Form 306 will be required prior to final job offer. Click here to obtain a copy of the Optional Form 306.
- Form I-9, Employment Verification and the Electronic Eligibility Verification Program – CMS participates in the Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. If selected, the Form I-9 will be required at the time of in-processing. Click here for more information about E-Verify and to obtain a copy of the Form I-9.
- Standard Form 61, Appointment Affidavits – If selected, the Standard Form 61 will be required at the time of in-processing. Click here to obtain a copy of the Standard Form 61.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
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How to Apply
Your complete application package, as described in the “Required Documents” section, must be received by 11:59 PM ET on 08/29/2024 to receive consideration. Please keep in mind this job will close when we have received 150 applications which may be sooner than the closing date.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to ensure EACH work history includes ALL of the following information:
- Official Position Title (include series and grade if Federal job)
- Duties (be specific in describing your duties)
- Employer’s name
- Start and end dates including month, day and year (e.g. June 18, 2007 to April 05, 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
Determining length of general or specialized experience is dependent on the above information and failure to provide ALL of this information WILL result in a finding of ineligible.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please send an email to SME.QA@cms.hhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying for this position must send their cover letter and professional resume (not PHS Curriculum Vitae) to CMSCorpsJobs@cms.hhs.gov in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrates these qualifications. Also send any transcripts, licenses or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail include only the Job Announcement Number. In the body of your e-mail include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
When the Department of Health and Human Services (HHS) completes its selections, the remaining list of qualified candidates may be shared with other federal agencies. You will have an opportunity to opt in if you would like your name, application material, and assessment results shared for consideration of employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.
Agency contact information
CMS SME-QA TeamEmailSME.QA@cms.hhs.govAddressCenter for Consumer Information and Insurance Oversight
7500 Security Blvd
Woodlawn, MD 21244
USNext steps
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another email notification regarding the status of your application.
- August 23-29: The announcement will be open during this period or until midnight on the day that 150 applicants apply.
- Early-Mid September: Written Assessment (2 hour max)
- Mid-Late September: Interview 1 (1-hour phone calls)
- Early October: Hiring manager’s interviews with qualifying applicants
- Mid-to-late October: Tentative job offers are sent to applicants.
Please note: Timeline subject to change based on final applicant count.
You may check your status online by logging into your USAJOBS account (https://my.usajobs.gov/Account/Login). We will update your status after each key stage in the application process has been completed.
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Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
Only the first 3 pages of your submitted resume’s work history will be reviewed.
Uploading your resume as a PDF will ensure the reviewer is looking at the same first 3 pages of work history you intended.
All applicants must submit a resume.
Note: Feel free to use your preferred resume, but ensure that the qualifications for this job are reflected in the first 3 pages of your resume’s work history.
Additional Forms REQUIRED Prior to Appointment:
- Optional Form 306, Declaration of Federal Employment and the Background/Suitability Investigation – A background and suitability investigation will be required for all selectees. Appointment will be subject to the successful completion of the investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a reinvestigation or supplemental investigation may be required at a later time. If selected, the Optional Form 306 will be required prior to final job offer. Click here to obtain a copy of the Optional Form 306.
- Form I-9, Employment Verification and the Electronic Eligibility Verification Program – CMS participates in the Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. If selected, the Form I-9 will be required at the time of in-processing. Click here for more information about E-Verify and to obtain a copy of the Form I-9.
- Standard Form 61, Appointment Affidavits – If selected, the Standard Form 61 will be required at the time of in-processing. Click here to obtain a copy of the Standard Form 61.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Help
This job is open to
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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