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“Lower” Company Details
| Company Name | Lower |
| Rating | 3.7 |
| Job Type | Full-time |
| Job Position | Remote Position |
Loan Processor Job Overview
In office (Columbus, OH), remote or hybrid.
High School Diploma or equivalent.
What to do in Lower company Job
Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn’t need to be.
As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey.
Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau.
We innovate through technology, but our people are what sets us apart.
Job Description:
Who you are:
- High School Diploma or equivalent
- Excellent oral and written communication skills; ability to effectively present information and respond to inquiries from groups of managers, employees, vendors, government agents, secondary market partners, and the general public; ability to write reports, business correspondence, and procedure manuals.
- Very high reasoning skills; ability to define problems, collect data, establish facts, and draw valid conclusions.
What you’ll do:
- Work closely with Loan Officers, Managers and staff to promote open and effective communication and to ensure quality service delivery to customers.
- Manage the loan pipeline report to ensure loans are processed on time and meet guidelines.
- Develop and maintain workflows for all stages of document preparation, closing, file documentation, and collateral management.
- Monitor loan turnaround time.
- Design and implement operating procedures and benchmarks that promote efficient processing of loan requests.
- Organize and direct document preparation, loan file content, and loan approval reviews prior to loan closing; make corrections as necessary.
- Verify that all loans are processed in compliance with established federal and state regulations, company policies, and secondary market processing guidelines.
- Resolve customer service issues in a timely and accurate manner.
- Daily interaction with vendor relationships such as credit bureaus, appraisers, etc.
When you join:
You’ll join a locally and nationally recognized best place to work that values promotion from within.
Plus:
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Competitive compensation plan
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Extended benefit offerings including:
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Medical/dental/vision
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Paid holidays
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Paid time off
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Parental leave
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Life/ Accident/ Critical Illness insurance
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Short- and long-term disability
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401K with company match
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Discount on home mortgage refinances or purchases
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Where you’ll work:
Work where you want! In office (Columbus, OH), remote or hybrid.
Compensation:
Base pay: $22 – $29.75 hourly
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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