Become a part of our caring community and help us put health first

The Medical Records Retrieval Representative (Risk Adjustment Representative 2) schedules appointments with provider offices, travels to provider offices within the region, and scans medical records into a secure system. The records are reviewed by Humana’s Coding staff.

• Travels up to 75% of the time consisting of driving to locations close to your home, as well as driving to locations that require overnight travel for up to a week at a time.

• Use a laptop computer, flash drive, and a portable scanner to retrieve medical records which will be uploaded into a database.

• Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.

Use your skills to make an impact

Required Qualifications

• 1 or more years’ experience working in an administrative, support, clerical, or customer service capacity

• Must have reliable transportation

• Prior experience in Microsoft Office Word and Excel

• Prior experience working with computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

• Lives within a reasonable commutable distance of Rio Grande Valley area in Texas

• This role is part of Humana’s driver safety program and therefore requires an individual to have a valid state driver’s license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Preferred Qualifications

• Bachelor’s Degree

• Strong written and verbal communication skills; strong analytical, organizational and time management skills

• Knowledge and experience in health care environment/managed care

• Knowledge of ICD-9/10 codes

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$37,200 – $51,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.