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“Global Healthcare Exchange, Inc.” Company Details
| Company Name | Global Healthcare Exchange, Inc. |
| Rating | 4.2 |
| Job Type | Full-time |
| Job Position | Remote Position |
Operations Analyst I Job Overview
Embrace, seek, and provide feedback on people, process improvement, and product.
The Operations Analyst I participates in the implementation of project delivery…
What to do in Global Healthcare Exchange, Inc. company Job
The Operations Analyst I participates in the implementation of project delivery that encompasses project delivery, integration, utilization, and product education and product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization. The team seeks a motivated, dependable, and detail-oriented professional who thrives in a fast-paced and evolving work environment.
At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Duties and Responsibilities:
- Gather, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue.
- Complete work requests for product configuration, email campaigns, and reporting
- Embrace, seek, and provide feedback on people, process improvement, and product.
- Maintain internal customer satisfaction scores of 95% or greater across all teams supported.
- Solid technical skills with developing knowledge of GHX’s suite of products beginning with Vendormate Credentialing, which is a provider product line that enables hospitals to manage their vendors’ regulatory compliance and onsite access.
- Behavior that exhibits the GHX core values of Collaborate, Innovate, Inspire, and Grow
- Other recurring responsibilities and special projects, as assigned.
- Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.
Required Qualifications
- Bachelor’s degree + 1 or more years relevant experience
- Strong customer support skills through email
- Experience with Salesforce
- Efficiency, organization, and effective time management
- Strong customer service/interpersonal skills
- Attention to detail
- Strong written skills
- Proactivity
- Results-oriented
- Self-motivated
- We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.
Preferred Qualifications
- Customer support experience
- Background or experience in healthcare
- Microsoft and Excel experience preferred
Estimated hourly compensation $20.67 – $25.81
The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
#LI-Remote #LI-KL
GHX: It’s the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe – who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe, Illinois, Florida, and Nebraska.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
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