Patient Billing + Collections Analyst Job 2024 Full Time

Responsibilities:

• Oversee APC (Auto payment collections) to ensure this program operates efficiently:
• Leverage reporting to identify the following situations and make any necessary updates in Unity or take other actions to resolve:
  • Billing errors
  • Patient APC non-compliance
  • Payment errors
  • Failed transactions
  • Patient un-enrollments
  • Changes in billing account status
  • Bad Debt Adjustment reversal
• Process patient credits that affect patient billing and collections.
• Handle Patient Billing rejections from our patient print and mail vendor.
• Review accounts where invoices are not being sent; Auditing that voids, short pays, and bankruptcy requests have been processed properly
• Manage secondary government insurance balances and determines if the need to be adjusted or billed.
• Assist the claims team, verifying patient deductibles for patients on the Suspension of Services program to determine if claims should be approved or denied.
• Complete all Unity “cash moves” and refunds for Patient Billing.
• Create documentation as needed.
• Train the Patient Services Team as needed on cash moved and refunds.
• Handle other escalations, ad-hoc research requests and special projects, as needed.

Qualifications:

• Bachelor’s Degree preferred, plus a minimum of 1 year of experience, preferably in healthcare operations.
• Experience with the Unity application preferred.
• Excellent organizational and analytical skills required.
• Experience with working independently as well as in a team environment.
• Proficient in Microsoft Office applications, specifically Microsoft Excel and Word
• Ability to work under tight deadlines.
• Experience in cash posting or credit management desirable.

• Salary Range – $55,000 – $59,000 / year plus corporate bonus incentives
• Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
• Bonus Incentives, Generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.
• Advancement Opportunities, professional skills training, and tuition /exam reimbursement.
• Walgreens Discount – receive up to 25% off eligible items.
• Great culture with a sense of community.