Seasonal Overlook Nomad Server at The Wilds Job 2024 Part Time

Responsibilities:

• To greet and provide all guests of the Wilds with prompt friendly service.
• Act as primary wait staff for each breakfast and dinner shift for Nomad Ridge guests.
• To execute accurate sales transactions allowing for accurate record keeping.
• Encouraging our guests to “round up” for conservation fund on their sale, increasing the dollars available to support The Wilds program areas.
• Assist with dining room set up and food preparation for each dining service.
• Learn and follow ServSafe guidelines to provide a safe and sanitary food environment.
• Maintain a clean work area, including restocking, inventory, and cleaning.
• Learn about The Wilds and the species here to accurately answer guest questions.
• Provide support to other Visitor Operations/Park Operations positions as needed.
• Strive to further the mission of the organization and support the Columbus Zoo Family of Parks.
• Train and guide others as needed.
• Maintain a positive and professional attitude with guests and co-workers.
• Adhere to our Responsible Alcohol Policy.
• Maintain a high level of communication with the Food & Beverage Manager as well as the Kitchen Coordinator

Qualifications:

• Must be 18 years old or older.
• Exceptional customer service ability required.
• Previous experience preferred.
• Positive, professional attitude.
• Good math and keyboarding skills.
• Good interpersonal skills with the ability to communicate well both verbally and in writing required.
• Ability to adapt easily to changing circumstances in a busy workplace.
• Ability to be trained in service standards set forth by the Food & Beverage team.
• Ability to maintain knowledge of all aspects of alcohol service.
• Ability to maintain knowledge of menu items and how they are prepared as well as knowledge of allergies that pertain to the menu ingredients.
• Ability to help in all aspects of the Food & Beverage operation up to and including food prep, catering set up and service, quick service food sales, dishes, busing tables, sweeping/mopping all required.
• Ability to work well with others as well as the Food & Beverage Manager and Coordinator.
• Good decision-making skills with ability to plan and organize work in an efficient and cost-effective manner.
• Ability to operate a two-way radio.
• Ability to work a flexible work schedule, including holidays, weekends and evenings.
• Ability to provide excellent guest service and uphold the Make it G.R.E.A.T. standards.
• Develop and maintain cooperative relationships with all Columbus Zoo Family of Parks team members.
• Possession of a valid state issued driver’s license and a good driving record is a must.