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“Bally’s Quad Cities Casino & Hotel” Company Details
| Company Name | Bally’s Quad Cities Casino & Hotel |
| Rating | 3.9 out of 5 |
| Job Type | Full-time |
Server – Food (Blue Square Café) Job Overview
Ability to professionally handle situations that may arise due to intoxicated guests.
Responsible for taking guests food & drink orders, clearing tables and…
What to do in Bally’s Quad Cities Casino & Hotel company Job
Description
About Bally’s
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.
Job Summary
To ensure excellent guest service in a timely manner, consistent quality products, and a fun dining experience. Responsible for taking guests food & drink orders, clearing tables and resetting tables. Keeping wait stations clean and organized and any other duties as needed or assigned. This position’s starting wage is $8.40, plus tips.
Essential Functions
- Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Responsibilities include taking orders from guests in a timely manner and correctly according to order given. Using the guests name when possible.
- Keeping work areas clean and organized.
- Use daily maintenance of all bar equipment.
- Pre-bussing tables and taking dirty dishes to the dish station.
- Responsibilities may include receiving funds (cash for beverage charges).
- Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
- Knowledge of all promotions and events.
- All other duties as assigned.
Qualifications
- High School graduate or equivalent
- Excellent customer service skills
- Must be able to successfully complete TIPS trained and receive a Basset Card
- Ability to professionally handle situations that may arise due to intoxicated guests
- Excellent written and verbal communication skills
- Read, write, speak, and understand English
- Able to work flexible shifts
Physical Requirements
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Operate in mentally and physically stressful situations
Environmental Working Conditions
The work environment contains bright lights, loud noise, and stressful situations.
What’s In It For You
- Competitive wages with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
***Pass a company background investigation***
***Must be 21 years of age***
Bally’s Quad Cities Casino & Hotel
Bally’s Quad Cities Casino & Hotel is located in Rock Island, Illinois. The 42,000 sq. ft. casino features almost 800 slot machines, and 13 table games that include Blackjack, Roulette, Craps, Ultimate Texas Holdem, Mississippi Stud and Three Card Poker and a live Poker Room.
The hotel offers 205 rooms with 11 luxury suites; an Events Center, six food & Beverage venues (four restaurants and two bars), including a Buffet, Cafe, Sportsbook & Bar and two entertainment venues – a nightclub and an event center..
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company’s casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally’s will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol “BALY”.
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