Services Project Manager Job 2024 Full Time

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Description

UKG is seeking energetic, customer-focused individuals to implement UKGPro, our award-winning HCM offering into our Mid-Market customer segment. Qualified candidates will have solid experience managing a variety of complex HCM projects simultaneously and are experienced in effectively communicating and negotiating resources, and timelines with our internal and external customers. Qualified candidates will exercise leadership and organizational management skills to ensure all assigned project deliverables have the highest quality within agreed-upon time and cost estimates.

Duties:

• Identify, develop, and communicate project work plans, scope, timeline, and project resourcing requirements
• Manage and drive issues to closure
• Perform risk management to minimize and mitigate project risks
• Set and manage customer expectations of project deliverables then communicate, as needed, to meet changing situations
• Use appropriate change control to manage change in project scope and schedule
• Prepare, coordinate, and lead meetings between customers and appropriate internal resources
• Enforce project standards to ensure deliverable quality
• Ensure that both customers and team members are meeting their project commitments in order to ensure a successful customer launch
• Must be comfortable in uncomfortable situations and conversations.

Qualifications

Basic Qualifications

• Project Manager with at least 2 years of experience managing projects with virtual team members in the Human Capital Management space
• Experience in a SaaS environment a plus leading complex/strategic clients

Preferred Qualifications

• Demonstrated ability to manage multiple and complex projects concurrently
• Demonstrates strong leadership presence and consulting skills, partnering with customer’s executives
• Strong, effective decision-making and multi-tasking skills within stringent deadlines
• Knowledgeable of the human resources/payroll/benefits discipline
• Ability to deal with ambiguity and adapt to meet changing scope and resource situations.
• Demonstrates good judgment to appropriately negotiate project schedule and cost items
• Exercises solid escalation management skills

San Francisco Bay Area Pay Law

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.