Technical Solutions Consultant – North America Job 2024 Full Time

Join the Revolution at Leonardo.Ai!

Leonardo.Ai, an Australian tech startup, is on a transformative mission to democratise design and ignite the world’s creativity through our groundbreaking AI-powered platform. With over 20 million users worldwide and counting, we’re just starting!

The Role

We’re seeking a Technical Presales Consultant. You will liaise between sales and technical teams, offering expertise in customising technical solutions to meet customer needs. They are pivotal in presenting product demonstrations, addressing technical queries, and aligning solutions with client requirements to drive sales success.

Roles and Responsibilities:

• Requirement Analysis – Conduct in-depth analysis of customer requirements, understanding their technical needs, constraints, and business objectives to propose appropriate solutions.

• Solution Design – Collaborate with the technical team to design and customise solutions that align with customer needs, ensuring feasibility, scalability, and compatibility with existing systems.

• Product Demonstrations – Conduct engaging product demonstrations and presentations to showcase the proposed solutions’ features, capabilities, and benefits and address technical questions and concerns.

• Technical Support – Provide pre-sales technical support to sales representatives and clients, offering insights, troubleshooting assistance, security questionnaires and guidance throughout the sales process.

• Documentation and Proposal Creation – Prepare comprehensive documentation, including technical proposals, solution architectures, statements of work, and technical sales collateral, outlining the proposed solutions clearly and compellingly for client review and approval.

Key KPI and Measurements Include:

• Impact on Win Rate: Increase in the percentage of deals closed successfully when the technical solutions consultant is involved in the sales process

• Number of influenced Deals: Ensure the technical solution consultant proactively participates in the presales process.

• Presales Collateral Created: Develop and update critical pre-sales materials, ensuring they are accurate and relevant and effectively support the sales process.

• Achieving Scale: Build processes, partnerships and materials to help the pre-sales function scale reach more customers.

• Adoption: Percentage of new clients who successfully integrate and actively use the Leonardo AI within a set timeframe after purchase.

Our Culture:

• Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and empowered. At Leonardo AI, your unique perspectives and experiences are welcomed and essential to our success.

• Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility to work remotely or from our vibrant offices. We have employees all over Australia, ensuring you can thrive personally and professionally.

• Empowering Growth: Your development is our priority. We offer continuous learning opportunities and career growth tailored to your goals. You’ll be encouraged to grow and excel in your career at Leonardo AI.

• Impactful Work: Join us in shaping the future of AI. You’ll work on innovative projects that have a meaningful impact, and your contributions will help drive advancements in AI creativity.

Leonardo.Ai Benefits:

• Impact the Future of AI

• Competitive salary and equity

• A day off for your birthday

• Remote and hybrid work options

• 6 weeks working abroad

• 18 weeks of gender-neutral paid parental leave

• Wellness budget

• Home office budget

• Everyday discounts with Flare

• Training and conference expenses

• Fun and engaging company events, both virtual and in-person

Next Steps:

Ready to revolutionise operational processes with AI? Apply now and join us at Leonardo.Ai to make a significant impact!

Why Leonardo.Ai?

• Shape the Future of AI: Join us in revolutionising content creation and build a platform at the forefront of generative AI, in an award winning culture.

• Hybrid and Remote Options: Flexibility is key. Choose a work arrangement that suits your lifestyle and allows you to do your best work. Our hybrid team members meet in the Sydney office 1-2 times per week, with free lunch on Fridays.

• Benefits: We offer a generous package including paid parental leave, home office and wellness budgets, and remote working from overseas.

• Diversity and Inclusion: We intentionally seek people from a variety of backgrounds, experiences, and perspectives to join our team. We wholeheartedly believe in creating an inclusive environment where every voice we hear contributes to our success.

Typical Interview Process

While we love technology, rest assured that our interview process is all human. A Talent team member will review your application, and we’ll contact you either way to let you know the outcome. Here’s what you can expect.

Round 1 – Meet Your Recruiter:

• Our Talent team will reach out and arrange a 30-minute video call where you’ll cover your experience, skills, and career motivations. You’ll also get essential context about the role, the team, and how you can contribute towards our goals.

Round 2 – Craft Interview:

• You’ll meet some team members to discuss the technical task in more depth, work through some technical questions related to your expertise and cover past projects, experience and career aspirations.

Round 3 – Technical Task:

• If you’re applying for a technical role, you may be given a short take-home task to assess your skills and approach to problem-solving. This could be a real-life business scenario to unpack, a presentation, a test or a collaboration exercise. (Please note, depending on the role, the order of rounds 2 & 3 are interchangeable)

Round 4 – Values interview:

• You’ll be able to meet with the Department Head for a short, informal conversation to understand your potential impact, the growth area we can support, and how aligned you are with our values and culture.

Important Information

If there are any adjustments we can make that would make you more comfortable at any point in the interview process, please don’t hesitate to let us know.