Title Services Representative II – 100% Remote Job 2024 Full Time

See yourself at Radian? We see you here too.

At Radian, we see you. For the person you are and the potential you hold. That’s why we’ve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best – and at Radian, we’ll give you our best right back.

Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant, so if you’re excited about this role but your experience or education level doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

See Yourself As A Title Services Representative II

As the Title Services Representative II you will review documentation and perform multiple administrative functions according to the needs of a particular team/department. This includes, but is not limited to, reviewing documents for accuracy, delivering various items to clients, and assisting other internal departments with various administrative requests. Level II Representatives are able to perform department-specific duties independently with little supervision and are expected to manage a high volume with minimal errors.

See Your Primary Duties and Responsibilities

• Address inquires and escalations from clients, borrowers, real estate agents, internal staff, and management in a professional and timely manner.

• Audit team member’s orders for compliance with client requirements and company guidelines.

• Identify title defects and work to resolve the issue quickly and appropriately for the client and product.

• Work with vendors to complete work timely and accurately. Recognize when to escalate an issue to management.

• Train and support Level I Title Service Representatives as appropriately assigned.

• Be able to work multiple queues across multiple channels as needed.

• Perform other duties as assigned or apparent.

See the Job Specifications

Your Basic Education and Prior Work-Related Experience:

• Degree Requirement: HS Diploma or GED

• Work Experience: 2 or more years of prior work-related experience

Additional Qualifications:

• Minimum of two years’ experience within the real estate industry and/or title and closing company required.

• Proficiency in Outlook, Excel, and Word.

• Strong communication skills.

• High ethical standards.

• Motivated, positive, team player.

• Strong verbal, written and interpersonal skills.

• Ability to problem solve in a growing and expanding business.

Preferred Education Level: Bachelor’s Degree preferred

See Your Location

See Why You Should Work With Us

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

See More About Radian

Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day.

Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our people’s potential – and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line – having an impact on communities across the country to help more people achieve the American Dream of homeownership.

We hope you’ll see yourself at Radian. See more about us at Radian.com.

Defining Roles for Radian’s Future

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radian’s future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer Details

View the “EEO is the Law” poster [Link]. View the “EEO is the Law” Supplement [Link]. View Pay Transparency Nondiscrimination Provision [Link].

Accommodation

Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail careers@radian.com.

Please note that you may redact or remove age-related information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution on any additional application materials you submit as part of the application. Additional application materials include but are not limited to, resumes, CVs, transcripts, or certifications.