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“First Citizens Bank.” Company Details
| Company Name | First Citizens Bank. |
| Rating | 3.5 / 5.0 |
| Job Type | Full-time |
| Job Position | Remote Position |
Treasury Management- Business Support Analyst (Remote) Job Overview
Performs analysis to monitor overall performance, tracking user feedback and identifying opportunities to improve existing processes.
What to do in First Citizens Bank. company Job
Overview
This is a remote role that may be hired in several markets across the United States.
This position provides daily operational support regarding business tools, products or applications. Analyzes the performance of assigned tools, products, or applications by tracking usage, issues, data discrepancies, and other key metrics. Gathers information to address associate and client inquiries. Generates reports, status updates, and other documentation as needed to facilitate business goals.
Responsibilities
- Operational Support – Performs various operational tasks that occur during customer or associate inquiries. Serves as initial point of contact for support of assigned tools, products, or applications. May involve data entry, system testing, or implementation.
- Analysis – Sources, compiles, and interprets data. Performs analysis to monitor overall performance, tracking user feedback and identifying opportunities to improve existing processes.
- Documentation – Tracks reporting efforts, user metrics, and known issues. Communicates key insight into business tools, products, or applications through documentation and reporting.
- Product Proficiency – Provides knowledge of subject to wider business unit or users, which may involve creating educational or operational materials.
- Support client implementation
- Creating reports
Qualifications
Bachelor’s Degree and 0 years of experience in Financial Services or Analytics OR High School Diploma or GED and 4 years of experience in Financial Services or Analytics
Preferred Experience
– Treasury implementation experience- examples include file transmission, integrated payables, electronic bill presentment and payment
– Treasury implementation experience- examples include file transmission, integrated payables, electronic bill presentment and payment
- Experience with SharePoint, Tableau, or other data management systems
This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in North Carolina, the base pay for this position is generally between $26.32/hour and $45.63/hour. If hired in California, the base pay for this position is generally between $31.59/hour and $54.73/hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits
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